Doobie Vapes

 At Doobie Vapes, we strive to ensure that your orders are delivered promptly and securely. This Delivery Policy outlines the terms and conditions regarding the shipping and delivery of our THC disposables and edibles within the United Kingdom.

Shipping Method

We use Royal Mail Tracked 24 for all deliveries within the United Kingdom. This service provides reliable and trackable delivery, ensuring that your order reaches you safely and efficiently.

Delivery Times

Processing Time, Orders are typically processed and dispatched within 1-2 business days after the order is placed.

Delivery Time, Once dispatched, delivery is expected to occur within 1-3 business days through Royal Mail Tracked 24.

 Please note that delivery times are estimates and not guaranteed. While we strive to ensure timely delivery, delays may occur due to unforeseen circumstances beyond our control, such as postal service disruptions or adverse weather conditions.

Delivery Charges

Standard Delivery, The cost for Royal Mail Tracked 24 delivery is £3.99. This charge will be applied at checkout and is non-refundable once the order has been dispatched.

Free Delivery, We offer free delivery on orders over £40. The free delivery offer will be automatically applied at checkout when the order meets the specified threshold.

Delivery Areas

We only deliver within the United Kingdom. Unfortunately, we do not offer international shipping at this time. If you place an order for delivery outside the UK, it will be cancelled and refunded.

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email containing your Royal Mail Tracked 24 tracking number. You can use this number to track the status of your delivery on the Royal Mail website.

Delivery Issues

If you encounter any issues with your delivery, please contact us immediately at info@doobievapes.co.uk. Common issues may include:

Delayed Delivery, If your order has not arrived within the expected delivery time, please allow an additional 1-2 business days before contacting us, as delays can sometimes occur.

Missing or Lost Packages, If your package is marked as delivered but you have not received it, please check with your neighbours and local postal office. If the package cannot be located, contact us for further assistance.

Damaged Packages, If your package arrives damaged, please take photos of the damage and contact us immediately. We will work with you to resolve the issue.

Address Accuracy

Please ensure that your delivery address is accurate and complete at the time of placing your order. We are not responsible for orders that are undeliverable due to incorrect or incomplete addresses. If a package is returned to us due to an incorrect address, we will contact you to arrange for re-delivery at your expense.

Contact Us

If you have any questions or concerns regarding our delivery policy, please do not hesitate to contact us:

– Email: info@doobievapes.co.uk

Thank you for choosing Doobie Vapes. We appreciate your business and are committed to providing you with a smooth and reliable delivery experience.